Privacy and non-disclosure Policy

Privacy and non-disclosure Policy



OPTIMUM-CANADA prepared this Privacy and Non-Disclosure Policy (hereinafter, the « Policy ») in order to explain how it uses and discloses the personal information it collects through its Website. In fact, the Policy applies to <> as well as to any and all sub-sites which explicitly post it online or simply refer to it.


We may collect personal information such as your name, civic address, e-mail address, phone number, and fax number – all of which must be provided freely at the time you request information about our services, ask us questions, subscribe to services, or submit your résumé in connection with a job offer. Such personal information may subsequently be used in order to maintain communications with you in regard to the information you requested or the employment you applied for.

Cookies may be used in order to collect information about your particular use of the Website, which might then help us analyze trends, manage the Website, identify the activities most often performed by visitors, and collect and compile demographic data.


We may, for corporate purposes, disclose to OPTIMUM-CANADA affiliates some of the personal information we collect by means of the Website.

We may also share such personal information with service providers who act on our behalf and who, from the outset, have entered into agreements according to which they must disclose personal information in the course of the services they provide and/or in order to comply with legal requirements.

We may, in any event, disclose personal information whenever the law compels or allows us to.


OPTIMUM-CANADA will take seriously any actual or potential security breach related to personal information. Should any individual have reasonable grounds to believe that their (or anyone else’s) personal information has been lost, stolen, used for any purpose other than those it was collected for, or consulted or disclosed without proper authorization, they may contact our Personal Information Protection Manager (hereinafter, « PIPM ») using the coordinates found in the section entitled « Personal Information Protection Manager ». OPTIMUM-CANADA shall take all security actions, initiatives, and measures in order to prevent (or resolve) any and all incidents involving a breach of personal information.


Although you have the right to file a complaint with the Commission d’Accès à l’Information (also known as the « CAI ») in regard to any failure or misconduct on the part of OPTIMUM-CANADA when it comes to the collection, storage, use, disclosure, or deletion of personal information, we recommend that you discuss any such issue with the PIPM before doing so.


As you may surmise, the Website might contain links to third-party websites that are in no way operated, managed, or endorsed by OPTIMUM-CANADA. Hence, it is understood and agreed that such links are provided for convenience only. OPTIMUM-CANADA hereby disclaims any and all liability in connection with the content of such third-party websites and of their respective privacy and non-disclosure policies. In fact, we strongly recommended that you familiarize yourself with such policies before submitting any kind of personal information to third-party websites.


We have designed and implemented several physical, technical, and administrative measures aimed at ensuring that the personal information you provide by means of the Website is not unlawfully accessed, used, or disclosed.


Please consult our Terms and conditions in order to learn more about the personal information you have willfully disclosed through the Website, as well as how to access, update, correct, or delete such information in accordance with applicable legal requirements.


As mentioned in the section entitled « Collection and Use of Personal Information », OPTIMUM-CANADA may use cookies in order to obtain information about the visitors of its Website. In reality, cookies are tiny text files that your computer’s hard drive transmits through your browser so other systems can recognize you. You can deactivate the use of cookies at any given time by modifying the settings and preferences recorded by your browser. OPTIMUM-CANADA may also use server logs in view of collecting information about visitors. Such server logs might be reviewed for security purposes (including the detection of unauthorized network accesses). In the event where any kind of criminal offense was committed, the rough data provided by server logs (including the IP addresses of visitors) could help identify and track down a specific individual – in which case they may be shared with agencies in charge of the investigation. Neither cookies nor server logs will ever allow one to draw a connection between information collected automatically and personal information provided willfully through the Website.


By using the Website or any of its sub-sites, you implicitly agree to the collection, use, and disclosure of your personal information in accordance with applicable law and the provisions of this Policy.


OPTIMUM-CANADA may modify this Policy at any given time, at its sole and absolute discretion, and without the need for any prior notice.


To learn more about OPTIMUM-CANADA’s policies on privacy, non-disclosure, and personal information (or to gain access to your own personal information), please get in touch with our PIPM using the coordinates below:


1097 Boul. Saint-Jean-Baptiste

Mercier, QC, J6R 1C6



Terms and conditions

Welcome to OPTIMUM CANADA INC.’s website, <> (hereinafter, the « Website »). By browsing said Website, you agree with the terms and conditions stipulated below (hereinafter, the  « Terms and Conditions »). Should you disagree with any such Terms and Conditions, we recommend you leave the Website immediately and refrain from ever using it.


Without limiting the general scope of these Terms and Conditions, any and all visitors of the Website agree to (i) use it in a reasonable and responsible manner, in compliance with applicable laws and regulations (especially when it comes to privacy, non-disclosure, and intellectual property), as well as to (ii) provide OPTIMUM-CANADA INC. (hereinafter, « OPTIMUM-CANADA ») with true, accurate, and up-to-date information.


The Website as well as the information it contains or grants access to are protected under copyright law. Unless proper authorization to do so as been obtained, any and all forms of broadcast, publication, or adaptation of the Website’s content are strictly prohibited.

Should you ever copy, download, or print any part of the information displayed on the Website in violation of these Terms and Conditions, you shall forthwith lose the right to use said Website, and, at OPTIMUM-CANADA’s sole and absolute discretion, forward and/or destroy any and all copies of the information you have reproduced illegally.

It goes without saying that all rights, titles, and interests relating to the Website (whether or not they are explicitly referred to hereunder) are owned by OPTIMUM-CANADA and no one else. No use of the Website, regardless of nature or scope, will ever bestow any rights, titles, or interests upon you.

Hence, any use of the Website for any unauthorized purposes may amount to a violation of these Terms and Conditions and bring about the filing of civil proceedings against you.


OPTIMUM-CANADA complies in the most rigorous manner with the laws and regulations of the Parliaments of Canada and Québec pertaining to the protection of privacy and personal information.

Although OPTIMUM-CANADA may have to collect personal information about you, it will use it for the sole purposes of communicating with you, provide you with the services you have ordered, or submit information that might be of interest to you. No other use of your personal information shall ever be allowed unless you have previously agreed to it. You can also let us know that you do not want to receive any kind of additional information or content.


OPTIMUM-CANADA issues no representations or warranties or any kind in regard to the accuracy, relevance, or reliability of the information found on its Website, and in no way guarantees that the latter will operate without any glitches, errors, or omissions. None of the content found on the Website shall ever be interpreted or construed as (or assimilated to) legal advice. In fact, OPTIMUM-CANADA hereby declines any and all liability in connection with the use of its Website.


Any and all third-party websites you may access through a link found on OPTIMUM-CANADA’s Website operate under their own terms and conditions of use. Consequently, OPTIMUM-CANADA issues no representations or warranties of any kind in regard to such third-party websites, as you shall visit, browse, and/or use them at your own risk.


OPTIMUM-CANADA may modify these Terms and Conditions of Use at any given time, at its sole and absolute discretion, and without the need for any prior notice.


The interpretation and fulfilment of these Terms and Conditions of Use shall be governed by the laws and regulations in force within the province of Québec, and all disputes arising therefrom shall be entrusted to the exclusive competence and jurisdiction of the civil courts seating within the judicial district of Montréal.